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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will appear. It offers exhaustive information about all the operations that you can carry out on the page in question. Each popup appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide assortment of video tutorials demonstrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a glance at our comprehensive Frequently Asked Questions database, which includes questions asked by real clients and provides real solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our great team of tech support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you send will be replied to in less than sixty minutes (the average ticket response time is only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 290334

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com